Refund policy

Due to the nature of our products, we do not accept returns or exchanges.

Damaged or Incorrect Items

• If your order arrives damaged, please contact us within 7 days of receipt at sales@themeparkcandles.com. Include your order number and photos of the damaged item(s) to receive a replacement.

• If you received the wrong item, please contact us within 7 days. We’ll provide a prepaid return label for the incorrect item (must be in new, unused condition). Once returned, we’ll ship the correct item to you.

Important Notes

• Items sent back without prior approval will not be returned or accepted for refund.

• We cannot offer replacements or exchanges based on scent preference.

• Sale items and gift cards are final sale.

Questions?
We’re always happy to help at sales@themeparkcandles.com.